Please
read the below information before booking with Kingdom Private Tours. If
anything is unclear please do not hesitate to contact us, we will be happy to
answer any questions you have. Also, if you have not visited the
UK
before, we have compiled some useful Travel Advice worth
knowing to make you trip more enjoyable and stress-free.
IMPORTANT
- By booking your tour with Kingdom you agree to the following:
Tour Payment
Upon
booking your tour you must pay a deposit of £100 either via our secure website
payment or PayPal service. Alternatively you may wish to phone us on +44 (0)800 988 7202 to pay by Credit/Debit
Card all major cards including Visa and MasterCard are accepted.
The balance of your
tour must be paid in £GBP on the day to our driver tour guide. If you do
not wish to carry that amount of money in cash, for your convenience our
vehicles come with card machines that are 100% secure via World
Pay. We can accept all major credit/debit cards, please note a 3%
surcharge applies. Full payment can also be made anytime before the trip,
either through our website, Paypal or over the phone by card.
Please make sure you
quote your full name along with the chosen trip and tour date when
making payment.
Refund Policy
Should
you need to cancel your tour with Kingdom we will happily refund your £100
deposit provided you give at least 30 days notice before the tour date
booking. If you cancel less than 30 days before your tour date booking the
deposit will be non-refundable.
Attraction Charges
Your tour
charge includes vehicle hire, driver guide, fuel, parking, and
any congestion charges. Lunch and entrance to tour attractions is payable
locally and not included in the tour charge. If you wish for the driver guide
to escort you around the attractions, you must also pay for their entrance
fees. If however it is an English Heritage or National Trust site, as members
our drivers can enter free-of-charge.
Tour Pickup / Return
Although
confirmed on your tour itinerary, pickup for the majority of tours from
your chosen location will be between 8-9am. Please ensure you are waiting and
ready to depart at the agreed pickup site at the time specified. If you
are late this may affect your itinerary and result in a shortened trip. Final
drop-off time on a one day tour can vary depending on location but is expected
to be between 7-8pm the same day.
Additional Driver Time
Should
you wish to make use of our driver tour guide and have dinner on the evening of
your tour or perhaps visit a London
show, our driver services are available for hire at the rate of £100
per hour. Please ensure you give our drivers reasonable notice if you wish
to do this.
Insurance
Our
drivers are fully insured with public liability insurance, for peace of mind
during your stay with us. As always when travelling, it is strongly
advised to arrange your own personal travel insurance via your chosen
insurance company. If you need assistance please do not hesitate to contact us.
